| Feature | Description |
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Activant Array Support
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Interfaces with Array to get real-time pricing and availability.
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Real-time Price and Availability
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Allows your customers to obtain their cost and current inventory levels at all warehouses 24 hours a day.
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Review Order Status and Invoices
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Find order status and review/print orders and invoices.
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Proof of Delivery
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Using Savance’s Signature Capture or Document Management, you can allow customers to download PODs.
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Create Quotes and Submit Orders
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Use the power of the Internet to enable your customer to create quotes and submit orders to their salesperson.
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Fuzzy search similar to Google™
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Allows your customers to type in free form text such as "1/2" galvanized conduit" and pull up items that closely match.
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Custom defined colors and logo
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Match your current online presence by defining colors and uploading your logo to maintain consistency.
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Menu Drill-Down
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Custom-defined menu builder allows customers to find products easier. Start with i2service tracer menus or build them from scratch.
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Picture and PDF Imports
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Import pictures and specifications sheets from i2service or manufacturer disks.
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Notifications
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Facilitate communications between customers and sales staff through a built in notification engine.
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Order Approval Process
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Allows certain accounts or orders to be configured so that an approval is required before an order is placed. This would require an authorized customer to log in and approve the order before the order is committed and shipped.
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Customer Loaded Part Numbers
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Customers can cross-reference their part numbers to your part numbers. This enables your sales staff and the customer to search by the customer’s part number rather than by the distributor’s or the manufacturer’s part number.
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Favorite Items
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Customers may add items that they frequently order to a favorites list to facilitate future orders. Items can be added just by clicking a checkbox during product browsing or directly after checkout from the items they ordered.
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Lost Order Reason Capture
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Allows your customers to non-obtrusively enter reasons why certain quotes were not turned into orders. This can help you better understand why you did not win the business.
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Account Management
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Review current Sales Representatives, sales statistics, current balance, available credit, ship tos, and payment methods.
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